At KBS, we sincerely believe that the right human resource is the key to any organization’s success.
That is why we ensure that each selection process is seamlessly tailored to a specific organization as well as the kind of profile it intends to fill.
A professional reference check can validate your hiring decision. However, biased references may also lead to a bad hiring decision. The right attitude is a must-have to qualify for a job at your workplace. Many professional references have revealed ‘lies’ that candidates tell to grab their dream jobs. It is essential to know if the candidate has the professional capability and the right attitude before hiring; without being deceived by a secondary reference provided.
Why is a Reference Check conducted?
- Verification of the information proffered by the candidate, during interview or pre-interview screening.
- Finding information that may not have been voluntarily provided or may have been hidden by the candidate – which may have direct or indirect bearing on candidate’s efficiency and conduct in an employment.
- Understanding the on-job competencies and special qualities – other than educational qualifications and the ones mentioned in a resume – of the prospective employee.
- Getting to know the candidate as a person, his on and off job tangible and intangible skills, team playing skills, shortcomings etc.
Our Verification Process
- To collect the vital background information of a shortlisted candidate, our teams contact key individuals associated, in various capacities, to the applicant in his/ her previous jobs. These individuals may be a person’s peers, reporting managers, subordinates, associates, clients, supervisors – from previous jobs.
- The reference check may or may not be limited to contacting and communicating with the specific references provided by the applicant himself/ herself.
- Our teams may, thus, get in touch with references, exclusive of the ones provided by the applicant, in order to get clearer and more substantive details.
- Reference checks are carried out towards the end of a selection chain, and the references are, generally, contacted by phone or email. Phone communication is preferred, as it allows for clarifications.